FAQ's about Physical Therapy
What is physical therapy?
Physical Therapy is a nonsurgical treatment that helps you understand your condition better, recover from an injury quicker, and helps you safely return to work and everyday activity. The goal of physical therapy is recovery of strength and mobility so you can return to a level of self-sufficiency. The typical treatment lasts from 30 to 60 minutes; and will usually include some movement or exercise, and you will learn and practice injury prevention techniques.
How do I arrange an appointment?
Simply call our office at (337) 232.5301. Hours are by appointment from 7:00 a.m. to 7:00 p.m. Monday through Thursday and 7:00 a.m. to 5:00 p.m. on Friday. All new patients will be seen within 24 hours of referral.
What should I bring with me?
Please bring your prescription and any notes or reports from your doctor that describe your condition. Also, bring any x-rays or other test results that your doctor may have given you. If you wear a brace, you should bring it also.
What about emergencies?
If you believe you have re-injured yourself, or if another medical emergency arises, you should contact your regular physician.
What should I wear?
Loose-fitting, comfortable clothing and tennis shoes are usually best. Loose-fitting shorts are recommended if your legs are to be treated. Your therapist will tell you if different clothing is required.
What if I have more questions?
Don't hesitate to ask your therapist any questions about your treatment. We want you to understand what is happening so that you can learn how to help yourself. If you are unsure of your therapist's instructions or your home exercise program, please call and discuss your concerns. You can also find injury specific information by going to our patient education page.
What about my regular doctor?
We do not replace your regular physician. You should continue to consult with him or her for all your medical needs. During your physical therapy treatment, we will communicate frequently with your physician and provide him or her with copies of your evaluation, progress reports, and discharge summary.
What if I have to cancel an appointment?
Simply call the office where the appointment is scheduled and notify the receptionist. Please try to give us 12 hours notice, and preferably 24 hours, so that someone else can use your appointment time.
What about insurance?
OSPT is a participating provider in Medicare, Blue Cross, and most other medical insurance plans. We also accept Worker's Compensation and auto accident medical coverages. Please be prepared to give our receptionist your insurance information; we will verify your coverage with your insurance carrier and if there are any questions, we will let you know.
How do I pay my portion of the bill?
We will discuss payment with you during your first visit. Co-payments for each visit should be paid during the appointment. We will file any necessary insurance claims and let you know if any additional payment is required.
What else do I need to know?
Just this: to a large extent, the speed and quality of your recovery depends on you! You are a partner in the treatment plan formed by your therapist and your physician and with hard work and perseverance you will achieve the best possible outcome.
